Privacy Policy

At Vibrizonegi, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect several types of information from and about users of our website, including:

• Personal Information: Name, email address, telephone number, postal address, and other information you provide when filling out our contact form or making an inquiry.
• Usage Data: Information about how you interact with our website, such as pages visited, time spent on pages, and other browsing activities.
• Technical Data: IP address, browser type and version, operating system, and other technology identifiers used when accessing our website.
• Cookies and Tracking Data: We use cookies and similar tracking technologies to enhance your browsing experience. For more information, please see our Cookie Policy.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide and maintain our services
• To respond to your inquiries, requests, and comments
• To improve our website and customer service
• To send you information about our products, services, and promotions (with your consent)
• To analyze usage patterns and enhance user experience
• To protect our website and services from unauthorized access or activities

3. Legal Basis for Processing

We process your personal data on the following legal grounds:

• Consent: Where you have given us explicit consent to process your data for specific purposes.
• Contractual Necessity: When processing is necessary to fulfill a contract with you or take steps at your request before entering into a contract.
• Legitimate Interests: When processing is necessary for our legitimate interests, provided your fundamental rights and freedoms do not override those interests.
• Legal Obligation: When processing is necessary to comply with a legal obligation.

4. Data Sharing and Disclosure

We may share your personal information with:

• Service Providers: Third-party vendors and service providers who perform services on our behalf and need access to your information to perform those services.
• Business Partners: With your consent, we may share your information with our business partners to offer you certain products, services, or promotions.
• Legal Requirements: When required by law or in response to legal process, to protect our rights, or to protect the safety of our users or others.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes without your explicit consent.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining the retention period, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, and the purposes for which we process the data.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal data
• The right to rectify inaccurate or incomplete data
• The right to erase your personal data
• The right to restrict or object to processing
• The right to data portability
• The right to withdraw consent

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

8. Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe we may have collected information about your child, please contact us immediately, and we will take steps to remove such information from our systems.

9. International Data Transfers

Your personal information may be processed in Canada or other countries where our service providers maintain facilities. By using our website or providing us with your information, you consent to the transfer of information to countries outside your country of residence, which may have different data protection rules than those in your country.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Vibrizonegi
1425 Rue Drummond
Montreal, QC H3G 1W3
Canada

Phone: (514) 284-9315
Email: [email protected]